188/4 E-Commerce Group
Institute of Software Technology and Interactive Systems
Vienna University of Technology
Favoritenstrasse 9-11/188, A-1040 Vienna, Austria

From business to software: a B2B survey

Journal article
In recent years business-to-business (B2B) e-commerce has been subject to major rethinking. A paradigm shift can be observed from document centric file-based interchange of business information to process-centric and, finally to service-based information exchange. On a business level, a lot of work has been done to capture business models and collaborative business processes of an enterprise; further initiatives address the identification of customer services and the formalization of business service level agreements (SLA). On a lower, i.e., technical level, the focus is on moving towards service-oriented architectures (SOA). These developments promise more flexibility, a market entry at lower costs and an easier IT-alignment to changing market conditions. This explains the overwhelming quantity of specifications and approaches targeting the area of B2B-these approaches are partly competing and overlapping. In this paper we provide a survey of the most promising approaches at both levels and classify them using the Open-edi reference model standardized by ISO. Whereas on the technical level, service-oriented architecture is becoming the predominant approach, on the business level the landscape is more heterogeneous. In this context, we propose-in line with the services science approach-to integrate business modeling with process modeling in order to make the transformation from business services to Web services more transparent.
Hidden Keywords: 
Department Focus: 
(Business Informatics)
TU Focus: 
Information and Communication Technology
Information Systems and E-Business Management, 7-2
123 - 142
Acceptance undecided
J. Dorn, C. GrĂ¼n, H. Werthner, M. Zapletal: <br>"<i><a href="http://publik.tuwien.ac.at/files/PubDat_141798.pdf" target="_blank" class="publist">From business to software: a B2B survey</a></i>"; <br>Information Systems and E-Business Management, <b>7</b> (2009), 2; 123 - 142.<br><br> <a href="https://publik.tuwien.ac.at/showentry.php?ID=141798&lang=2" class="publist"><i>More information</i></a><br><br>
Abstract German: