188/4 E-Commerce Group
Institute of Software Technology and Interactive Systems
Vienna University of Technology
Favoritenstrasse 9-11/188, A-1040 Vienna, Austria

Transformation of Service Blueprints into BPMN

Type: 
Master Thesis
State: 
published
Description: 
In Service Design where new Business Services are designed, Service Blueprints are a widespread method to visualize and communicate new service designs. Service blueprints are based on a process model where the provision of services is seen as a cooperative process between provider and customer. A transformation of Service Blueprints into a formal language as BPMN may support an automation of service provision. However, certain attributes Service Blueprints are not available explicitly in BPMN. In the thesis a prototypical graphical system shall be developed which translates concepts into BPMN..
Language: 
any
Supervisor: 
Dorn, J.
Issued: 
Aug 2016