understanding complexity of service systems, methods and tools for service marketing and design, formal representation of services, automation of service composition
Service Science, Service Design, Service Marketing, Service-Dominant Logic, Service Modelling, Service Ontologies, Service Systems, Virtual Enterprises, Business Rules and Objectives, Service Legel Agreements, Service Discovery and Composition
First meeting 7.3.2017
Effort for students
Attending presentations 15 h
Literature reading 15 h
Exercise 40 h
Presentations 5 h
<p>exercises, discussion and final meeting</p>
<p> </p>
knowledge in management science, e-commerce and XML-technologies