Service Design, Management and Composition

Submitted by webmaster on Sun, 03/11/2018 - 04:00
Course No: 
188928
Course Type: 
VU
Term: 
2018S
Weekly Hours: 
2.0
Lecturer: 
Jürgen Dorn
Language: 
English
Objective: 

understanding complexity of service systems, methods and tools for service marketing and design, formal representation of services, automation of service composition

Content: 

Service Science, Service Design, Service Marketing, Service-Dominant Logic, Service Modelling, Service Ontologies, Service Systems, Virtual Enterprises, Business Rules and Objectives, Service Legel Agreements, Service Discovery and Composition

Information: 

First meeting 7.3.2017
Effort for students
Attending presentations     15 h
Literature reading                15 h
Exercise                                40 h
Presentations                           5 h

Notes: 
Examination: 

<p>exercises, discussion and final meeting</p>
<p>&nbsp;</p>

Recommendation: 

knowledge in management science, e-commerce and XML-technologies