Evaluation of the State-based Process Management Approach

The first objective of the analysis presented in this thesis is to define an evaluation procedure for Business Process Management Systems (BPMS) and to investigate requirements to BPMS in different categories according to the procedure. The business process life cycle, different BPM values, process types, infrastructure requirements and BPM failure reasons are explored. The second objective of the analysis is to investigate ISIS Papyrus’ BPM approach grounded on a state-based representation of processes and a learning algorithm sensitive to document content. We have assessed the ISIS Papyrus BPM platform step by step according to the developed procedure. Finally, some recommendations for improving the evaluated system are provided.