Publications
    Akhtar, M. (2020) Evaluierung der Benutzerinteraktion in der Telekommunikationsindustrie : Evaluation of user interaction in the telecommunication industry, , Master thesis at Institut für Information Systems Engineering.        
    
  
  
    Akhtar, M., Neidhardt, J., Werthner, H. (2019) The Potential of Chatbots: Analysis of Chatbot Conversations., Proceedings of 21st IEEE International Conference on Business Informatics (CBI).        
    
  
   
   			